https://www.sonia.works/home daily 1.0 2024-07-28 https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620246622433-3ULI005OQJLMKVCIMHRN/profile+1.png Home - Sonia Lee Senior UX Researcher at RentSpree User experience researcher & strategist, passionate about advocating for users and building accessible products during today's rapidly evolving tech space. I use storytelling and narrative building to better build the connection between our users and teams with the goal of creating more inclusive products. I believe empathy and understanding is at the heart of great products, and research, as the tool to get there. https://www.sonia.works/tmmcwebsiteredesign daily 0.75 2022-03-29 https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620361011241-U3KXGX1BV4GSRSRHKSKN/Frame+95.png Case Study: The Marine Mammal Center https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620414747658-PKLRI2TVPLFY9NKU37EM/Storyboard+%281%29+1.png Case Study: The Marine Mammal Center https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620409591011-XASKB07KHG8ZTLA034UX/User+Persona+2.png Case Study: The Marine Mammal Center - who are the users we are solving for? Using survey insights, we created our user persona, Laura, to help us identify what key features and services we should prioritize in our website redesign. We Her background, goals and needs, as well as her pain points, https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620417422650-02ANR05Z5JTZ8LHCQHPS/Feature+Prioritization+Matrix+2.png Case Study: The Marine Mammal Center - narrowing our focus Using a feature prioritization matrix, we identified which features we would prioritize for this website redesign. The features and services we focused on were: The Navigation Donations Volunteering Adopt-a-Seal Internships https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620418631493-YKFUCMUJ0Y15OZ2RXKUW/4+2.png Case Study: The Marine Mammal Center - restructuring the website - Remove redundant links - Reorganize information hierarchy so key features are easily identifiable - Highlight key features (donate, volunteer) - Make contact info. easier to find https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620459211142-O7BGKDXQTVBXT7PO0VF7/Frame+96.png Case Study: The Marine Mammal Center https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620459410494-U2LJVZ7TO85HG44TMSLH/Frame+97.png Case Study: The Marine Mammal Center https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620428392495-VK0E15J8J7NM6YICNMW7/About+Us.png Case Study: The Marine Mammal Center https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620427738619-OONONYMGOKFGGDL2WLM6/Group+91+2.png Case Study: The Marine Mammal Center https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620449902915-WQ97PRPIXH04V76QGT88/Donation+Intro+Page+1.png Case Study: The Marine Mammal Center https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620428335447-I3CWN2MDBDXR0372F9PP/Adopt-A-Seal+2.png Case Study: The Marine Mammal Center https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620488804267-WBGSDW40QGP6V1BGLLPA/Frame+93.png Case Study: The Marine Mammal Center https://www.sonia.works/medkit daily 0.75 2022-03-01 https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620533581601-NKJWB7KR66F6WL8FD62D/Screen+Shot+2021-05-08+at+9.12.45+PM.png Case Study: Bridging the Gap in COVID-19 Communication - User Interviews https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620532710631-8V030R0UYG1PJLB2EPVH/Screen+Shot+2021-05-08+at+8.57.57+PM.png Case Study: Bridging the Gap in COVID-19 Communication - our user persona, josh! Using survey insights, we created our user persona, Laura, to help us identify what key features and services we should prioritize in our website redesign. We Her background, goals and needs, as well as her pain points, https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620534994880-1M5P063VRE3MWA3YQVFG/MacBook+Pro+-+3.png Case Study: Bridging the Gap in COVID-19 Communication https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620535631633-7D1YXELM3R0Z5I3ECCHQ/Group+151.png Case Study: Bridging the Gap in COVID-19 Communication - Info Hub Daily Digest with important information at a glance Real time news from vetted & reliable sources Share articles through app, sms, email, or social media https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620535619668-DIAY7O21K9UVJJX74I8K/stethoscope-svgrepo-com+2.png Case Study: Bridging the Gap in COVID-19 Communication - Health Spot Healthspot Locate testing/vaccine centers close to you Sign up for tests/vaccines Access test results Check your symptoms https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620535562216-BS20S6U6LIITB53CGGB3/home+logo.png Case Study: Bridging the Gap in COVID-19 Communication - Community Find COVID approved activities Join support groups Access self care and mental health resources https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620540562823-VOUR776APRLG16O664A1/Frame+3.png Case Study: Bridging the Gap in COVID-19 Communication https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620542325154-UXIR2G5IT1JMIBMOHLTA/Screen+Shot+2021-05-08+at+11.38.00+PM.png Case Study: Bridging the Gap in COVID-19 Communication https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620541652840-SDEWQNF38V1FIPQF690N/Mockup+-+HomeScreen+1.png Case Study: Bridging the Gap in COVID-19 Communication https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620536206648-8ZT5BG4BK9LSIH2S1GMV/final+edits.png Case Study: Bridging the Gap in COVID-19 Communication https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620541479337-94C3G84FI4W9FLFD67JX/Screen+Shot+2021-05-08+at+11.24.13+PM.png Case Study: Bridging the Gap in COVID-19 Communication https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620541755519-WBM8YNYD5LRJHZN4LNKH/Mockup+-+Onboard+1.png Case Study: Bridging the Gap in COVID-19 Communication https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620538678153-NJBIAQW4HS3YYQOUNKBI/Screen+Shot+2021-05-08+at+10.37.26+PM.png Case Study: Bridging the Gap in COVID-19 Communication https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620541769723-I44AADVRBEMRA435S7XJ/Mockup+-+InfoHub+1.png Case Study: Bridging the Gap in COVID-19 Communication https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620542571135-PHINY8CA9QHQQO05QTMS/Screen+Shot+2021-05-08+at+11.42.16+PM.png Case Study: Bridging the Gap in COVID-19 Communication https://www.sonia.works/contact daily 0.75 2024-07-28 https://www.sonia.works/aboutsonia daily 0.75 2024-07-28 https://www.sonia.works/research daily 0.75 2024-07-28 https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/1620764557698-X3WX4O9611G0AGZNN3G7/Poster.pptx.jpg Research - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5fc44bece9fc3622d537dab6/6f33be6d-c38b-498d-aee0-da4ab88b2b2e/SONIA+LEE+-+Forgiveness+-+Presentation.jpg Research - Senior Capstone, December 2019 Secondary research (literature review) on Forgiveness: How it is the Harder Thing To Do; Why it is the Better Thing To Do This paper examines interpersonal forgiveness and self-forgiveness as distinct motivational constructs. Interpersonal forgiveness can be understood as an empathy-facilitated transformation from revenge motivations towards relationship-constructive motivations (McCullough, Worthington & Rachal, 1997). Empathy has been shown to facilitate interpersonal forgiveness through perspective-taking (cognitive component) and compassion towards offenders (affective component). Self-forgiveness marks the transition from self-destructive motivations towards self-constructive motivations. Interpersonal forgiveness has been found to promote self-forgiveness, which, in turn, facilitates interpersonal forgiveness (Hall & Fincham, 2008). Emotional and relational well-being, as well as physical health, have been related to higher levels of forgiveness. Self-forgiveness has also been found to moderate relational stress and well-being. Forgiveness restores meaning found in close relationships, necessary for well-being. These findings are consistent with an evolutionary perspective on forgiveness and the need to belong. Although forgiveness may be the harder thing to do, as it can be emotionally and cognitively taxing, it is ultimately the better thing to do. Keywords: interpersonal forgiveness, self-forgiveness, well-being https://www.sonia.works/general-5 daily 0.75 2022-03-30 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847331546-NBMOOBORXBR1I52QDOEM/20140301_Trade-151_0124-copy.jpg General 5 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847332082-XD1KMA4EER5NVQWQZJ4O/20140301_Trade-151_0124-copy.jpg General 5 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847330913-1F0BEVH4E8EWIS3SJYLB/20140301_Trade-151_0124-copy.jpg General 5 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847330272-BEQUDHMNDH37S90TSA0T/20140301_Trade-151_0124-copy.jpg General 5 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847329019-GP1Z6VXLF9U75MC4JIO0/20140301_Trade-151_0124-copy.jpg General 5 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847328311-R7PAZDQTBOBSEOWC9YQ3/20140301_Trade-151_0124-copy.jpg General 5 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847327684-2C1WKZU35SCT0ZV1OJOX/20140301_Trade-151_0124-copy.jpg General 5 https://www.sonia.works/contributions daily 0.75 2024-07-28